Category Archives: OTT Video
Heresies
Every so often it’s a good exercise to examine some of the core beliefs of a company or industry and call out the ones that don’t make any sense. In the short run, saying out loud what a lot of people have been thinking pisses off those who are heavily invested in these now outmoded ideas, but in the long run, it’s healthier for all involved to recalibrate. TV Everywhere Wasn’t Worth The Battle. It sounded like a great idea at the time: you can take your television with you anywhere you go and watch it on your tablet or smartphone. The reality, however, shows a very limited number of use cases beyond sports and live events. Because seriously, when are you going to have a half hour to an hour to watch live TV outside the house in a place where you have a decent 4G or WiFi connection? It’s not like you’re going to leave your bedroom or … Continue reading
From Digiday: Second Screen Is Not Social TV
While the terms “social TV” and “second screen” are often used interchangeably, they are, in fact, two different experiences: Social TV is a subset of second screen — and a somewhat minor one at that. As technology and adoption advance, every show will need to come up with its own unique spin on what constitutes valuable second-screen content. For a baseball game, it may be a very graphics-intensive take on statistics; for a reality game show, it may be online voting. Those decisions are up to the networks and the individual show runners, who’ll need to balance their goals (e.g., increase tune-in or cement loyalty) with what their budget allows. READ THE REST AT DIGIDAY.COM
From Beet.tv – KIT Digital Analyst Alan Wolk: The State Of TV Everywhere Is At An Impasse
This is the second of three interviews Alan Wolk did during Beet Retreat 2013 Wolk notes “As an indication of how fast the industry is moving, although we filmed this about 3 weeks ago, in the intervening period, Nielsen announced that they would soon begin counting views on iPads, Xboxes and other non-TV devices. Since that was the crux of the network’s objections to TV Everywhere (the fact that they’d lose ad revenue when people watched remotely on a iPad) it would seem to give a green light for a renewed push. One that may have the full cooperation of the networks, or at least their tacit blessing.” Read the rest at Beet.tv
From RapidTV News: KIT digital Delivers Video On Demand on Windows 8
KIT digital has launched a new app for Microsoft’s Windows 8 operating system that will enable viewers to access the 4oD video-on-demand (VOD) service. The UK’s fourth largest broadcaster says that it commissioned KIT digital for its experience and knowledge of the 4oD architecture to develop the new app, which was the first UK VOD app to be made available on Windows 8. KIT digital had already developed a similar app for the Xbox 360. “Channel 4 recognises that its audience expects to be able to access its programmes on the platform of their choice, at the time of their choice,” explained Mark Christie, chief technology officer of KIT digital… READ THE REST AT RAPID IPTV NEWS
Talking TV On TV: KIT’s Alan Wolk on The Brian Lehrer Show
KIT’s Global Lead Analyst Alan Wolk appeared on the Brian Lehrer Show last week along with Lost Remote blogger Natan Edelsburg and Tampa Bay Times TV critic Eric Deggens. Topics included the reaction to Netflix House of Cards, Netflix business model and the general future of television. The clip starts at 30 minutes and 30 seconds into the show.
Intel Inside Your TV: Evaluating The New Intel Virtual MVPD Announcement
In an announcement so expected it seemed almost anticlimactic, Intel finally fessed up that they were indeed building a virtual MVPD and its companion device. The venue, the Wall Street Journal’s D: Dive Into Media Conference, was as puzzling as the tone of the announcement itself, which took the form of an interview All Things Digital founder Walt Mossberg did with Erik Huggers, the Dutch-born project lead. Huggers spent the entire interview prevaricating. About the only statement he made without adding a weasel was “I am Dutch.” The rest was just one waffle after another: he couldn’t announce the name of the “consumer electronic device” Intel was introducing, other than to admit it wouldn’t be named “Intel.” He couldn’t say whether content deals were in place or who they were with. Just a purposely ambiguous “We are working with everyone right now.” Whatever that means. In a nod towards the Theater of the Disingenuous so common to the tech world, Huggers actually tried … Continue reading
TV Everywhere Just Got Blown Wide Open: New On Digiday
Charlie Ergun sure knows how to keep things interesting. The Dish CEO poked his finger in the eye of the TV networks last year with his ad-skipping Hopper device. He just jabbed them again when he introduced the SlingHopper at CES — and blew TV Everywhere wide open. READ THE REST ON DIGIDAY.COM
10 Questions About The TV Industry 2013
All the upheaval in the TV industry (and we’re just at the beginning) leaves us with lots of questions that can only be answered over time. Here are ten of the big ones we’ll be watching in 2013: 1. Will Anyone Cave? Meaning, will any of the networks give in and start selling content to a third party disruptor like Apple, Google or Intel, opening the door for the complete dismantling of the current economic structure? Right now that seems unlikely: the TV industry is not like the music industry or even the cell phone industry – none of the major players are losing money. But stranger things have happened and it’s worth keeping an eye on, particularly because until someone actually does cave, innovation is pretty much a pipe dream. 2. How Many Hours Until The Other MVPDs Start Pressuring The Networks Over TV Everywhere? As I mentioned in yesterday’s post, the Sling Hopper pretty much blows the whole TV Everywhere scenario wide … Continue reading
From Beet.tv: KIT Digital Turns Video Ads Into Retail Experience With Ad Locker
KIT’s Alan Wolk was interviewed at the 2nd Screen Summit at CES by Beet.tv’s Megan O’Neill LAS VEGAS — As second screen technology continues to evolve, consumer desire for the second screen experience is on the rise and video software and services company KIT Digital is at the forefront of this evolution. At the 2nd Screen Summit at CES we had the opportunity to talk with KIT Digital’s Global Lead Analyst, Alan Wolk, to find out what the company has in store for the coming year. In our video interview, Wolk discusses a Windows 8 app, which KIT Digital recently created for 4oD, channel 4 in the UK, and is “already one of the more popular apps on the Windows Store.” Wolk also told us about updates to KIT’s Social Program Guide, a white label solution enabling cable television providers to offer subscribers a second screen experience. Talk explains that KIT is prepared to launch a major update which is … Continue reading
“TV” or “Video”: A Rose By Any Other Name…
It is frequently debated nowadays whether “television” is still the right word for all the video entertainment we watch these days on a multitude of screens, given that so much of it comes from sources other than the main TV networks and is watched on devices other than a TV. The suggestion is that we just start calling all this content “video.” Logically it makes perfect sense. But logic and consumer behavior are rarely in sync. In the mind of the consumer, the people using the product, the distinction is not as easily made. To them, “television” is high production, long-form video content, something that’s worthy of being watched up on the big screen, while “video” is of lower production value and, unless it involves one’s own pets or children, better viewed on a smaller, handheld device. That, and television is always television, no matter where you watch it. Take in an episode of Seinfeld on your iPhone on the way home … Continue reading
Four Things Australian TV Broadcasters Could do to Become Better User-Centric Companies in 2013
2013 is shaping up to be a massive year in the Aussie broadcast TV industry. Online ad revenues are about to overtake free-to-air (FTA) TV ad spend, there’s talk of a consortium of FTA channels launching a Hulu-like aggregated TV service and sole Pay-TV operator Foxtel is aggressively seeking to improve its subscriber numbers by pursuing content deals like its recent exclusive one with HBO. On top of that, almost every broadcaster is rushing to launch a fuller suite of connected device apps to meet the demand for content at any time and on any device. Connected device availability, depth of quality content and affordable (or free) data usage are all critical to attracting customers. However, as the competition heats up, so too is the urgency to deliver on expectations of a world class, multi-device user experience. Users are a fickle bunch, and they tend to flock not only to the best value experiences but also to the simplest ones. … Continue reading
Apple’s iTunes Problem
Apple does a lot of things right, but iTunes video isn’t one of them. I’ve rarely had a smooth experience with the service, and my recent experience shows they’ve not gotten any better. With Hurricane Sandy approaching, I decided to rent Casablanca after my kids noted they hadn’t seen it. So I downloaded it to my laptop, as I’m able to plug that directly into my FIOS router and get a faster connection. All good… until I decided I wanted to watch it on my iPad. I plugged the iPad into the laptop, opened up iTunes and dragged the unwatched movie into the iPad line-up. It showed up on iTunes, but when I unplugged the iPad, the movie did not show up. Thinking there might be some kind of WiFi connection needed to make the transfer, I logged both the iPad and the laptop onto my iPhone’s hotspot (we had no power and thus no wi-fi at that point.) Success … Continue reading
Breaking Through
As anyone who has ever turned on a television lately can attest, the main pain point in the viewing experience is navigating the increasingly Kafka-esque series of screens that pop up to prevent you from finding whatever it is you are looking for. So it’s baffling that so many in the adtech industry seem to think that the amorphous entity known as “social TV” is the savior we’ve all been waiting for, the One True Path to improving the viewing experience. (To their credit, those actually in the TV industry seem less easily duped.) As a founding member of the 2nd Screen Society who spends most of his days studying the industry and applying that knowledge to (shameless plug) KIT’s award-winning Social Program Guide product, here’s my somewhat educated take on what’s going on right now. Discovery Is The Key Use Case For Any “Social” Data: Let’s start with the fairly safe assumption that the average TV viewer’s initial concern is finding something to watch. That means … Continue reading
IBC Retrospective: KIT’s Double Whammy
KIT digital walked away from IBC with an unbeaten record, winning both the IBC Innovation Award and the CSI (Cable and Satellite International) Award. The XBox app that KIT created for Channel 4’s 4oD video-on-demand service received the prestigious IBC Innovation Award on Sunday night. The app app extends 4oD to the Microsoft Xbox 360 game console and leverages the Xbox Kinect’s Voice andNatural User Interfaces, allowing users to browse and choose video content using intuitive gesture and voice control. On Friday, our white label Social Program Guide product beat out three other finalists to garner the CSI Award for Best Social TV Technology, Service or Application. The Social Program Guide or SPG is a second screen app that is a mash-up of an EPG and a remote control with an overlay of social functionality. Because the product is owned by the network operator, the SPG provides the unique ability to change the channel directly from the app, so that users can … Continue reading
KIT digital’s Social Program Guide Shortlisted for the CSI Awards
We are proud to announce that KIT digital’s Social Program Guide (SPG) has been shortlisted for the CSI Awards in the Best Social TV technology, service or application category. The SPG is a white label, second screen solution for network operators that is essentially a mash-up of the remote control and the electronic program guide, with an overlay of social functionality to aid in the discovery process. This allows viewers to enjoy a full range of social TV functions, as well as change the channel, all through a single intuitive interface. Served through KIT digital’s Cosmos Video Platform, the SPG also boasts support for cloud-based DVR functionality, seamless VOD store integration, and multiple e-commerce models and ad serving for advanced content monetization. The SPG was introduced to critical acclaim at this year’s National Association of Broadcasters show. We are especially pleased to be shortlisted this year as it marks the 10th anniversary of the CSI awards which were first launched … Continue reading
Apple TV Is Going To Be Software, Not Hardware
Back in January, we predicted that an Apple TV would be sold like an iPhone, via a proprietary deal with a select MVPD, who’d offer their subscribers an iPhone-like discount on the beautiful new box for a two-year engagement. So now I’m invoking Clause 34.2.A of the 2007 Addendum to the 2005 International Internet Code* to take that back. Sort of. I still think Apple is still going to offer someone a proprietary deal for its product similar to the one described above. Only the product is not going to be a TV set, but rather software that will put a beautiful new interface on the TV you already own. There’s no need for Apple to build a TV: the ones we already have work really well. They’re dumb terminals. There’s not a whole lot of clamoring for improvement on the size and shape of the screen or the quality of the HD display. (Compare that to the cell phone market … Continue reading
Why #NBCFail Is #Doomed
This article originally ran on Digiday It sure sucks to be NBC this week. The Peacock Network is at the center of yet another Twitter-centric firestorm around a relatively minor First World Problem that’s got the cable-free utopians in yet another uproar. Granted, not showing the opening ceremony in real time online or on Bravo was a bit of a miscalculation. But it’s certainly not the disaster of apocalyptic proportion the Occupy TV types are making it out to be. It was a business decision. And while I get that no one else you graduated from Vassar with has cable, between 80 percent to 90 percent of Americans do, so NBC really isn’t all that worried about the 2 percent to 5 percent that don’t. No matter how much you tweet about it. They (and the rest of the TV industry) actually do get that change is coming. It’s just that right now, it’s not profitable for them to radically … Continue reading
10 Things You Need To Know About The Future of Television
10 Things You Need To Know About The Future of Television from Alan Wolk
Lessons From Netflix
While it’s a given that Netflix’s runaway success as an online streaming service took everyone (including Reed Hastings) by surprise, I’d like to offer up a few reasons why consumers are so enamored of Netflix. First off, it just works. The UI is very well designed and has a real indie film theater vibe. Recommendations are sorted by quirky categories, but there are enough of them that it works as both a discovery engine (when I have no idea what I want to watch) and as a recommendation engine (when I do.) It’s easy to search for movies and TV shows, and just as easy to watch them. That may not seem like such a big deal at first, but the fact that there’s no Buy or Rent option, no HD or SD choice, makes the whole experience feel more like watching a cable channel than watching VOD. And if you’ve ever had to wade through the VOD offerings of … Continue reading
E-TV in the Age of Personalization
Adland has long dreamed of a world where viewers sat in front of their television sets, buying everything from Anacin to Zest with a single click of the remote. They’ve even named it “Jennifer Aniston’s Sweater” after a hypothetical situation where viewers would be able to click to buy the garment the moment they saw it on the Friends star. Only that’s never going to happen. For the Jennifer Aniston’s Sweater experience to be viable, it needs to truly be one-click, or it becomes too distracting and takes the viewer away from the show, something the actual viewer regards as a negative outcome. And the fact of the matter is that very few products– impulse purchases or otherwise– fall into that category. There are always decisions to be made: what color? what size? where do you want it shipped? do you want it sent overnight? And by the time you’ve made those decisions, Chandler’s already asked Monica to marry him, and … Continue reading
Content Distribution- Where Are We Going? That Is The Question.
I wanted to introduce Laura Frankel, the newest contributor to The Monitor. Laura comes to us via Sezmi and now heads up our Content Strategy and Programming Department. Laura is a respected industry veteran who helped launch Animal Planet and numerous other Discovery Networks properties. She will be providing us with her unique perspective on the content site of the business. — Alan I thought that for my first post with the Monitor that I would just do a little piece on how far we have come with content distribution in the past 35 years totally from my perspective. Nothing fancy… you will find that my style is very conversational and that I don’t take myself seriously at all. I am just grateful to still be in the content space and having a blast as the rules keep changing and the content owners keep trying to grow their margins. I was just reminiscing and remembering my childhood when there were … Continue reading
An End To Bandwidth Caps?
The Wall Street Journal is reporting tonight that the U.S. Justice Department is investigating whether cable companies are “acting improperly” by using bandwidth caps to “quash nascent competition from online video.” Depending on how this plays out (and it will take several years to play out and likely require a Supreme Court decision) this could significantly change the industry: without some sort of government action there’s no way any virtual MSO could take off: the cable companies and telcos (e.g. Comcast, Time Warner, FIOS et. al.) provide internet service (and the wires that bring the internet) to a huge percentage of the US population – estimates are somewhere between 75 and 90%. As we discussed here last week, the ability to impose bandwidth caps allows cable companies and telcos to effectively shut down any internet-based MSO by making it prohibitively expensive to watch online video from another provider. Especially since subscribers to their double and triple play packages (TV + Broadband … Continue reading
Alan Wolk on The Real Story At Apple’s WWDC
Apple made a number of noteworthy announcements at today’s WWDC, but the one that’s of most interest to the TV industry is the fact that the newest OS, dubbed Mountain Lion, will have AirPlay enabled for laptops and desktops, not just iPhones and iPads. AirPlay is Apple’s software solution for streaming video from your device to your TV set using the $99 Apple TV box. Enabling it on all devices, while not unexpected, is still a huge breakthrough. That’s because most people don’t have iPads. A fact that’s easy to forget if you are in the industry and surrounded by people who do. (We call that “NASCAR Blindness” after the ad industry’s inability to recognize the huge fan base NASCAR had accrued because no one on Madison Avenue actually knew someone who admitted to liking NASCAR.) Most people don’t have iPhones either, and neither iOS device has a whole lot of storage. But laptops and desktops? They are plentiful. And … Continue reading
TV 3.0 Summit at the Paley Center
One of the signs of a really good conference is that you actually walk away with the feeling that you’ve learned something. Which I why I’m glad I went over the Paley Center yesterday for the TV 3.0 Summit sponsored by The Media Council and Broadcasting and Cable. The TV industry is reeling from all the digital changes. Not necessarily in a bad way, but everything is happening pretty fast and furious and, as Discovery CEO David Zaslav noted in his interview with CNBC’s Becky Quick, no one really knows what’s coming next. One of the themes was a recent article by Henry Blodgett proclaiming the death of the television industry. Irwin Gottlieb, Chairman and CEO of WPP’s Group M had the most blunt assessment as he told CNN’s Erin Burnett, “with all due respect to him… he’s totally wrong. One should never do ‘sample-of-one’ research” Gottlieb’s analysis was spot on: Blodgett’s analysis was based on his own NASCAR Blindness. … Continue reading
Flies With Honey: How Network Operators Plan To Keep Their Audience
Verizon FIOS announced plans today to upgrade the speeds they offer residential customers (although keeping with tradition, the feature greeted registered users as a splash page which, when clicked on, lead to a dead page. Note to FIOS: you put up the splash page last, after you’ve got the other pages working. Sort of like a door.) Websites missteps aside, what’s really significant about that announcement is that it’s just another step in the network operators plan to stop users from cutting cords. Because Verizon’s pricing makes it more expensive to get high-speed Internet service as a stand-alone product versus as part of a bundle that includes TV and phone service. (FierceCable has the price of a 50/20 service only as $140/month. I pay less than that for 50/20 internet plus the comes-with-HBO-and-Showtime TV package and phone service. I remember when I was signing up that it wound up being cheaper to get a landline phone thrown in.) That’s how … Continue reading
The Assault Continues: Four New Consumer-Centric Video Technologies
It wasn’t too hard to predict that once every permutation of text-based social media had been explored, would-be entrepreneurs would shift their attention to video. And while “social TV” has become an all-purpose buzzword these days, this spring has seen a couple of notable consumer-centric introductions First off are the competing social video services Viddy and SocialCam. Both of which take the cute-puppy-video meme to the next level. While users are encouraged to upload their own video and share it with their Facebook friends, the primary use of both sites seems to be sharing new cute puppy videos on Facebook. That’s because both apps use “frictionless sharing” – updating your Facebook timeline every time you watch a video through the service. Once “Janet Smith just watched “Beaglemania!” on SocialCam” starts populating your news feed, it encourages your friends to sign up so they can watch too. This cycle– both Viddy and Social Cam rate high on Facebook’s SuperSecret Algorithm– has … Continue reading
Companion Devices: Roku vs Apple TV
One of the more interesting side effects of the rapid growth of Netflix and other OTT services is the equally rapid growth of devices made specifically for watching OTT services on your big screen TV. Roku is the biggest indie player, followed by Boxee. Roku gets less PR than Boxee, which seems to be constantly adjusting what exactly it is they do, while Roku has remained a straight up connection device. I have owned a Roku device for about six months now and there’s a lot to recommend about it: it’s cheap (around $50 for the entry level) small (about the size of my fist) and has an impressive array of big league content options: Netflix, Amazon, Hulu, HBOGO – plus a number of interesting smaller channels like the TED conferences and Crackle. In addition, there are dozens of minor league channels, most of which feel like a small step above local access– not a whole lot of production value, … Continue reading
KIT digital working on 11 Latin American TV Projects
This article, by Phil Anderson, originally ran in Business News Americas Video management software provider KIT digital expects to end 1H13 with 11 commercially active OTT or IPTV projects in Latin America, executives told BNamericas. “We have 10 large infrastructure projects going on now, apart from [already active] Telecom Argentina,” said Charlie Deane, KIT digital’s OTT solutions director for Spanish-speaking markets. “Some are very advanced, already in internal beta-testing today. There are others that are going live in 2-3 months, and others for which we’re discussing terms, with no agreements finalized yet. We can expect them to be happening by year-end or in the first and second quarters next year.” The company established its client footprint in the region during 2011, gaining such names as The Broadcasting Corporation of the Bahamas (ZNS Network), Merville Lynch Productions, Telecom Argentina (NYSE: TEO), Clarín, Hosanna Visión, Igreja Universal do Reino de Deus (Universal Church of the Kingdom of God), Victory in Christ Ministry … Continue reading
Aereo: First Takes
Aereo is a controversial new service that allows users to watch live broadcast television over the internet on iPhones and iPads and stream those same broadcasts to their television sets via a Roku or Apple TV device. Users can also record programs to a cloud-based DVR for future viewing. Beta users get a free 90-day trial, after which they’ll pay just $12/month. Lawsuits have been filed in both directions, as broadcasters bridle at the notion of someone charging for what they broadcast for free. (The service uses HD antennas to capture the digital broadcast signals and send them to the user’s device, via WiFi.) Aereo has the same basic game plan as recent KIT acquisition Sezmi, though since Aereo is backed by a group of high-profile investors lead by Barry Diller, it’s been getting a lot of press. Aereo claims the $12 charge is for the DVR service, not the broadcast signal, though industry observers have doubts about Aereo’s prospects … Continue reading
The View From QITCOM 2012 – Social TV In The Arab World
I had the pleasure of representing KIT digital at QITCOM, the annual conference held in Doha, Qatar. My panel was on Social TV and my fellow panelists represented 6 different countries. Social TV is a different animal in the Arab world and the entire conference was most definitely an eye-opener. But first a little set-up: Doha is well on its way to becoming the next Dubai. The economy is booming and there are buildings going up everywhere you look. In places, it looks a lot like the suburbs of Dallas or Las Vegas circa 2004, where entire towns seemed to spring up out of the desert overnight, symmetrically designed and carefully landscaped. It’s easy to get lulled into thinking you’ve landed in Princess Jasmine’s Oasis at Disney World, but those people in the traditional dishdashas, kefiyas and veiled burkas are not cast members: they’re the ones in charge. And yet the Al Jazeera network is based here too, in a … Continue reading
Back To The Future
So Pandora’s Box creaked open yesterday and out flew HD digital antennas, this time in the form of Aereo, a legally tenuous startup funded by the likes of Barry Diller. Aereo (né BamBoom) offers consumers two lightweight mini-antennas (they’re about the size of a dime and look like doll-sized Silly Bandz bracelets.) With your antennas, Aereo gives you access to all the broadcast channels in your area (all the major networks) and a cloud-based DVR that holds 40 hours of programming (you can even upload from both antennas simultaneously.) For potential cord-cutters, this is huge news. Access to live news and sports has long been the main thing keeping viewers tied to a pay TV provider. With Aereo, they’ll get news and weather. For the most part, anyway. Broadcast-only means no cable networks like ESPN and CNN. But ESPN and CNN have web-based apps that feature live TV. And along with popular cable staples like HBO, Showtime, AMC, USA , … Continue reading
The VOD Wars
While social TV seems to be garnering the bulk of the buzz these days, the real action is happening in Video on Demand or VOD. VOD was once treated as the ugly stepsister of the industry, with most operators regarding it as a promotional vehicle (hence the proliferation of 5-minute “Making of X” videos on most On Demand channels.) Purchasing broadcast rights from the studios was costly, VOD technology was very unstable and prone to mid-broadcast meltdowns, and, with the ubiquity of DVD rental services, there was very little demand for On Demand. Until, of course, there was. Reed Hasting and his board seem just as stunned as the rest of the industry by the rapid growth of Netflix streaming video. The fact that consumers, a notoriously technophobic lot, would actually figure out how to hook up a third-party device (laptops, PlayStations, Roku boxes and the like) and use them to stream movies over WiFi to their television sets was … Continue reading
Potential in UltraViolet Platform
Since its debut in late 2011, the UltraViolet Platform has been the root of much debate in the video and entertainment industries, with some viewing it as the latest trend for movie-watchers, and others viewing it as a pointless hassle. KIT digital is mostly neutral- but first let us provide some background. The UltraViolet concept itself is simple: Purchase a DVD (which comes specially marked with a digital copy code,) and you will have several ways to view it. This is where the complications start: You have to set up an UltraViolet account and install software on your mobile devices, before being able to watch the movies remotely on any device without the physical DVD. Consumers are able to store and view movies remotely from their ‘digital locker.’ Up to five people can be added to a single account (locker,) and be view/share movies at their convenience. However, the UltraViolet site is considered confusing, often buggy, and it is also … Continue reading
Interest in Connected Devices Soars Worldwide
From smartphones to tablets, and now Smart TVs- we at KIT digital understand and cater to the needs of users by adding video to any device that lets us. The increasing demand itself is fascinating – in the case of Samsung Apps alone, average daily downloads hit 50,000 worldwide, and will likely hit 20 million downloads by the end of January, 2012. According to BroadCom, not only are smartphone sales growing faster than standard mobile phones, but there are 4 billion smartphones currently in use. Video represents 50% of all mobile traffic, and is expected to quickly shoot to 90%. Alan Murray, Executive Editor of The Wall Street Journal Online, claims that the average American watches 5 hours of video a day, which started with cable, then shifted to computers, and is now migrating to mobile devices. In this age of connectivity, developers, and manufacturers such as PrimeSense are also seeking additional ways to build Natural Interaction into consumer electronic … Continue reading
An Apple TV Will Be Just Like An iPhone Because…
It will be sold to you at a heavily subsidized price from a service provider looking to lock you in to a multi-year contract. Because Apple can’t build their own pay TV service. Nor can they launch an internet only service. Just like the iPhone, someone else owns the pipes: in this case it is likely to be the same company that provides pay TV service. And if you own the pipes, you can make using lots of bandwidth to watch someone else’s pay TV service really expensive and inconvenient. If you are Apple, going through a specific pay TV provider allows you to have all the control you had over the iPhone. You can design the interface and do all the branding you want. Because if anything goes wrong, consumers will blame the pay TV provider. Not Apple. It’s a business model that will turn the TV industry on it head. And likely be very good for consumers. Televisions … Continue reading
Changing Behaviors Around TV: What’s Next?
As the convergence of the TV and Interwebs moves ahead, there are still a number of behaviors the industry must figure out how to change, solve for or live with. To wit: TV Is Not A Solitary Activity: whether it’s a group of college roommates or the more traditional family unit, few people have their own personal TVs. That makes recommendation engines a bigger challenge than the kool-aid drinkers let on. Figuring out an easy way for the system to understand who is in the room is going to be one of the biggest UX challenges of our time. Because it’s not just knowing that Dad is in the room and showing him shows he might want to watch. It’s knowing that dad and 8-year old Betty are in the room and figuring out which shows the two of them might want to watch. Or knowing that Betty is the one actually watching TV and Dad is just there keeping … Continue reading
Why A Suggestion Engine Is Different Than A Recommendation Engine
While the terms “Suggestion Engine” and “Recommendation Engine” are used interchangeably, they actually refer to two very different behaviors and desired outcomes.A “suggestion engine” is for those times when we have a fairly specific idea of what we want and are in active search mode. A “recommendation engine” is for those times when we are already doing something (shopping, watching, listening, reading) and basically says “here are some things you might enjoy the next time you decide to shop/watch/listen/read.” That distinction shows that the suggestion engine is far more valuable, because it comes into play in response to an active request on the part of the user. A recommendation engine is far more passive: the user is not actively looking for any additional input: if the engine shows them something that they wind up being interested in, that’s just a lucky strike extra. To put a real world face on these terms, Jinni is a good example of a suggestion engine: … Continue reading
Where 2012′s Virtual MSOs Are Likely To Come From
There’s been a lot of noise this week around an article (registration required) by noted analyst Rich Greenfield claiming that 2012 will see the launch of an internet-based MSO (multi-system operator, e.g. a large pay TV provider like Comcast or Time-Warner.) It’s an interesting argument, one that all but guarantees a lot of buzz since so many would like to see it happen, but I’m just not seeing it, at least from the sources he’s predicting. Greenfield’s argument is that virtual MSOs will be considerably cheaper and more user friendly: (V)irtual MSO pricing to the consumer will be substantially lower, subscribers will receive a significantly better user-interface/navigation across a wide-array of IP-enabled devices in the home and service will be accessible anywhere in the US, rather than being stuck in a certain region. I’ll buy the user interface argument… maybe– existing pay TV operators are putting a lot of time and effort into improving that experience precisely because they know it’s an area they … Continue reading
Why Social TV Will Extend the Reach of Shows
Part 3 of 3 of a series on SocialTV by our strategy director Alan Wolk that originally appeared in DigiDay. Last week, I wrote about how social intermissions are taking the place of commercials in the television viewing experience. Today we’ll look at how social can impact the reach of a TV program. In the first two parts of this series, we reviewed Social TV’s role in the decision to watch shows and how the shows are watched. But what happens after the programming ends? The social experience continues in the third phase, the Reviewing phase. Once a user has watched a show, they’re inclined to share their thoughts. We’ve already seen an explosion of reviews when it comes to restaurants, hotels and other things. TV is ripe for the reviewer in every household. A well-designed social TV app can prompt that behavior, either by asking viewers to rate a show as it’s ending or creating a points and levels … Continue reading
Social Television Isn’t Necessarily Social
The term “social TV” has been thrown around a lot these days to describe any and all second screen experiences created around television shows. But it’s well worth noting that many of these apps and features have nothing inherently “social” about them: they are information sources that viewers may choose to share on social networks, but that is not the primary function. I’m talking about apps that provide statistics during football games or episode guides during dramas and cast bios during reality shows. That type of functionality is going to be more valuable to many viewers than something that allows them to have conversations during the show. It’s well suited for family viewing– only 31% of Americans watch TV alone – where we are more likely to share whatever we’ve learned with the other people in the room (as opposed to say, the entire Twitterverse.) It is also key insofar as creating any kind of buzz: the more content you … Continue reading
The Yin and Yang of the TV/Internet convergence
The industry has been buzzing about this insightful analysis from our own Social Strategy Director Alan Wolk The Ying and Yang of the TV/Internet Convergence View more presentations from Alan Wolk